Booking Enquiries
Please feel free to give us a call on 01323 761 782 or drop us an email at bookings@level-eleven.uk to discuss your requirements.
Alternatively, please feel free to use the enquiry form located at the base of this page.
We only ask for a £50.00 booking fee to secure your booking date. This is deducted from the final balance. Booking fees are used to cover administrative costs at the time of booking so are non-refundable.
We request that the final balance is paid two weeks’ prior to your event date. You are welcome to make any payments towards your booking at any time prior to this date.
Yes, you are free to pay in instalments via our online admin facility, or even pay your balance early.
Yes. Providing the event is cancelled within the grace period noted in our Terms and Conditions, only the booking fee will be retained.
To avoid disappointment, we advise you book as far ahead as possible, but we will always do our utmost to find a solution to your enquiry.
General Enquiries
Monday: CLOSED
Tuesday: 10am-5:30pm
Wednesday: 10am-5:30pm
Thursday: 10am-5:30pm
Friday: 10am-5:30pm
Saturday: 11am-1pm
Sunday: CLOSED
Never. Any booking we receive takes full priority on that date.
We do have a team of entertainers to connect with for any dates we already have a booking on, but we will always inform you at the time of enquiry if this is the case.
Yes. Unless stated otherwise in the immediate reply to your enquiry, we will always be present in person. We believe in building relationships with our clients prior to any event.
We have performed at thousands of weddings and other events, having shared stages with celebrity acts and catered for crowds ranging from intimate family gatherings to thousands of festival attendees.
Yes, we have full public liability insurance which covers up to £10million.
Yes, our equipment is tested every year by a registered PAT tester and the certificate is available upon request.
Prices vary depending on the type of event. Weddings are typically a slightly higher fee than a birthday or other party, as there is more preparation prior to the event, plus more we need to make sure runs perfectly on the night itself. We pride ourselves on exemplary service with regards to announcing and providing the soundtrack to your first dance and other traditions, and this comes with a slight premium. We do also have to take into account the venue itself as some lengthier load ins can be incredibly hard work, so we sometimes have to factor in the extra time and physical energy taken for this.
