FAQs

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Booking Enquiries

Category: Booking Enquiries

Once we have the details of your event (location, start time, finish time and event type) we will send an email with our packages and pricing. If you decide to proceed, we will then send an invoice with booking fee payment details and agreement. Once these are both returned, your booking will be confirmed in our system with the remaining balance due two weeks’ prior to your event.

Please feel free to give us a call on 01323 335118 or drop us an email at bookings@level-eleven.uk to discuss your requirements.

Alternatively, please feel free to use the enquiry form located at the base of this page.

Category: Booking Enquiries

We request a £100.00 booking fee to secure your booking date. This is deducted from the final balance. Booking fees are used to cover administrative costs at the time of booking so are non-refundable.

Category: Booking Enquiries

We request that the final balance is paid two weeks’ prior to your event date. You are welcome to make any payments towards your booking at any time prior to this date.

Category: Booking Enquiries

Yes, you are very welcome to pay in instalments, or even pay your balance early.

Category: Booking Enquiries

Yes. Providing the event is cancelled within the grace period noted in our Terms and Conditions, only the booking fee will be retained.

Category: Booking Enquiries

To avoid disappointment, we advise you book as far ahead as possible, but we will always do our utmost to find a solution to your enquiry.

General Enquiries

Category: General Enquiries

Monday: 10am-5pm
Tuesday: 10am-5pm
Wednesday: 10am-5pm
Thursday: 10am-5pm
Friday: 10am-4pm
Saturday: CLOSED
Sunday: CLOSED

Category: General Enquiries

Never. Any booking we receive takes full priority on that date.

We do have a team of entertainers to connect with for any dates we already have a booking on, but we will always inform you at the time of enquiry if this is the case.

Category: General Enquiries

Yes. Unless stated otherwise in the immediate reply to your enquiry, we will always be present in person. We believe in building relationships with our clients prior to any event.

Category: General Enquiries

We have performed at thousands of weddings and other events, having shared stages with celebrity acts and catered for crowds ranging from intimate family gatherings to thousands of festival attendees.

Category: General Enquiries

Yes, we have full public liability insurance which covers up to £10million.

Category: General Enquiries

Yes, our equipment is tested every year and a certificate is available upon request.

Category: General Enquiries

Prices vary depending on the type of event. Weddings are typically a slightly higher fee than a birthday or other party, as there is more preparation prior to the event, plus more we need to make sure runs perfectly on the night itself. We pride ourselves on exemplary service with regards to announcing and providing the soundtrack to your first dance and other traditions, and this comes with a slight premium. We do also have to take into account the venue itself as some lengthier load ins can be incredibly hard work, so we sometimes have to factor in the extra time and physical energy taken for this.

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Hiring a DJ for our wedding was tough, we didn't know where to start and my wife wasn't sure if she was all that bothered, but I insisted we find someone who was right for the job. Nick was recommended to us by a friend and was one of the best decisions I think both me and my wife have ever made ! I sent so many worried messages detailing how the evening was to unfold and Nick listened to every single concern and just made it all happen flawlessly. I also wanted to perform 3 acoustic tracks once the evening guests arrived, Nick accommodated this with a mic and stand, watched the levels and helped me pull it off perfectly! we provided a set list and he blended in our own tracks with other popular ones which all went down a treat, we couldn't believe how professional the mixing was. Nick every single person loved you on our big day and it wouldn't have been the same without you, thank you so so much !

– Togun Raby

For our group of friends, Nick has become a bit of a regular with the latest event being our wedding. He really is the best around! Such a good communicator, knows a crowd better that anyone I've seen and somehow managed to crowbar our 'must haves' in without them sounding out of place! Looking forward to the next time - Cheers, Nick!

– Simon Garrod

We couldn't have asked for a better DJ. Nick bought the party! From the moment we met him on zoom we knew he was the right DJ for us. He listened to what we wanted and knew how to get people up on the dancefloor too. He gave us a dedicated space online where we created a playlist of songs that meant a lot to us. When he arrived, he set up quickly and quietly before the entertainment was ready to begin. When it started, everyone was up on the dancefloor. He played songs from our playlists, listened to requests and chose songs he knew would get people dancing. The most impressive part of it was Nick's enthusiasm. Everyone commented on how much fun he seemed like he was having; he was dancing to the music and smiling alongside the guests. This joy made such an impact on the atmosphere in the room; if the DJ is bopping along, you know you better be too! We can't thank Level Eleven enough for making our day so special. We barely had time to grab a sip of water before another banging tune came on! Thank you so much Nick! Anna and Chloe xx

– Anna and Chloe

Nick kindly filled in virtually at the last minute to cover our previous booking. He is flexible in the planning prior to and at the actual event making sure the room buzzed with atmosphere and the dance floor bouncing with the range of music we had requested. We thoroughly recommend Level Eleven to provide the music for any occasion.

– Bob Sherwin

Where do we start… with a massive thank you!! Level Eleven DJ’d our wedding this past Saturday and 100% pulled it out the bag… they played dance floor filler after dance floor filler meaning it was busy the whole night! They created the perfect party atmosphere we wanted for the evening getting a brilliant balance between the old school tunes and more current music! They also supported amazingly well during our wedding breakfast providing a perfect set up to have atmospheric music and supporting with PA system for speeches!! We cannot Thank Nick and the team enough for not only the support on the day but the fabulous support offered before the day! Will 100% recommend for any event and we will be using at future celebrations!!

– Evie and Luke

The absolute best in the business. If you want something exciting, fun, and certainly entertaining that your guests will love! Get in touch with Level Eleven. Nick is absolutely fantastic at what he does and in exceptionally talented. He knows how to work any room and made our wedding party so much fun. He is really easy to work with and exceptionally communicative and patient! Can't recommend highly enough! Thank you for all the effort you made for our special day!

– Caroline Tinker

We could not rate Level Eleven high enough! They did an amazing job for our wedding, our venue was slightly unique in being family woodland and Nick took the time to come down to have a look beforehand so we knew what was needed. On the day, it was excellent- everyone danced and loved the music so much. I have had so many compliments about the mix of music- everyone loved it all! Thank you so much Level Eleven for the music and getting our wedding dancing!!! 5 stars.

– Katie Dhiman Richardson

Nick is a DJ genius!! Book him and you shall see....

– James Hill, This Life Photography

Nick created a great party atmosphere, getting people up to dance and playing a good mixture of music. He was very friendly and accommodating. I'd have no hesitation recommending him for any occasion.

– Claire Wolfenden

Nick was an absolute superstar at our wedding. Courteous and helpful before the day and a brilliant DJ on the night itself. Could not have asked for more. Happily went along with my random cheese cutting music and hit the fairy light switch at exactly the right moment for our first dance. Nick you are AWESOME!!! Will definitely book you again in the future and will recommend you to everyone I can! Thank you.

– Kim Paye