Are all prices the same?

Archives: FAQs

Are all prices the same?

Prices vary depending on the type of event. Weddings are typically a slightly higher fee than a birthday or other party, as there is more preparation prior to the event, plus more we need to make sure runs perfectly on the night itself. We pride ourselves on exemplary service with regards to announcing and providing Are all prices the same?

How far in advance should I book?

To avoid disappointment, we advise you book as far ahead as possible, but we will always do our utmost to find a solution to your enquiry.

Is your equipment PAT tested.

Yes, our equipment is tested every year by a registered PAT tester and the certificate is available upon request.

Are you insured?

Yes, we have full public liability insurance which covers up to Β£10million.

What experience do you have?

We have performed at thousands of weddings and other events, having shared stages with celebrity acts and catered for crowds ranging from intimate family gatherings to thousands of festival attendees.

If I cancel, will I be refunded?

Yes. Providing the event is cancelled within the grace period noted in our Terms and Conditions, only the booking fee will be retained.

Can I pay in instalments?

Yes, you are free to pay in instalments via our online admin facility, or even pay your balance early.

When is the final balance due?

We request that the final balance is paid two weeks’ prior to your event date. You are welcome to make any payments towards your booking at any time prior to this date.

Do you take a deposit?

We only ask for a Β£50.00 booking fee to secure your booking date. This is deducted from the final balance. Booking fees are used to cover administrative costs at the time of booking so are non-refundable.

How do I book?

Please feel free to give us a call on 01323 761 782 or drop us an email at to discuss your requirements. Alternatively, please feel free to use the enquiry form located at the base of this page.

We could not rate Level Eleven high enough! They did an amazing job for our wedding, our venue was slightly unique in being family woodland and Nick took the time to come down to have a look beforehand so we knew what was needed. On the day, it was excellent- everyone danced and loved the music so much. I have had so many compliments about the mix of music- everyone loved it all! Thank you so much Level Eleven for the music and getting our wedding dancing!!! 5 stars.

– Katie Dhiman Richardson

Nick is a DJ genius!! Book him and you shall see....

– James Hill, This Life Photography

Nick created a great party atmosphere, getting people up to dance and playing a good mixture of music. He was very friendly and accommodating. I'd have no hesitation recommending him for any occasion.

– Claire Wolfenden

Nick was an absolute superstar at our wedding. Courteous and helpful before the day and a brilliant DJ on the night itself. Could not have asked for more. Happily went along with my random cheese cutting music and hit the fairy light switch at exactly the right moment for our first dance. Nick you are AWESOME!!! Will definitely book you again in the future and will recommend you to everyone I can! Thank you.

– Kim Paye